![]() This says it is Adobe Reader Version 10.1.5. It sounds like you are talking about a completely different piece of software. No pop-up, no guiding, no dragging, no drop down menu, none of that. Nothing you describe in your last paragraph happens at all. But then if you "Clear SIgnature" to try to get rid it that old one, a pop-up window appears for me to enter the new signature, I click "Accept" and then the form does not let me enter any signature at all, not even the old one. As I said, the first time through (after starting all over again each time) when I click "Place Signature", the old signature suddenly appears under my cursor, and the old signature can be placed anywhere on the form, wherever you click your mouse. Then if you "Clear Signature" it doesn't allow you to place any signature at all, not even the old one.Īnd no, when I hit "Place Signature" I do not get a pop-up telling me how to place a signature. In the other 2 browsers, it continues to put the old signature in place, the first time through. In one browser I can't sign at all, even after it forces me to save a copy to my computer. Not only did I delete all copies from my computer and start again, I have tried this with 3 different browsers, hoping something would improve the situation. ![]() I can go to Edit > Preferences, but after that there is no "Signatures" option. If at this point after creating new signatures and still can't place them on the form, then there is something wrong with the PDF file itself. From the drop down menu pick the name you want and place it on there. After creating that digital signature area the next window will ask you which digital signature to place. Also, run a Repair of Reader Help > Repair Adobe Reader Installation and that might fix any problems you might have.Īs for the digital signature itself, you click the Place Signature button, you will get a pop up message guiding you on how to place a signature, upon clicking next they want you to click your mouse button and drag a reasonable size area to place the signature. Even though you shouldn't have to delete your digital signature in order to do that you go to Edit > Preferences > Signatures > Identities & Trusted Certificates > Click the More button and you can delete your digital signatures there and you can also create new ones as well.Ī suggestion I have is to delete all copies of thsi form you have on your computer, get a fresh one and start over again. If it requires more then one signature and that they will accept digital signatures they would need to place two fields in there for that to happen.Īs for your problem, it is strange that your signature doesn't get removed after hitting the clear button. It's near the top of the 'File' drop-down. It's in the menu bar near the top-left corner of the screen. Try creating a seamless e-signing experience today by downloading the free 30-day trial of Acrobat Pro DC and building your form using JotForm.Misinterpreted my last statement, but something you should bring to light to the people who created the form. Adobe Acrobat Reader DC has a red icon with a white symbol that resembles a brush drawn 'A'. The end user is prompted to securely sign the form within Adobe Document Cloud and copies are forwarded to each party. ![]() Next, a completed copy of the form is generated and automatically opened in Adobe Document Cloud. The end user fills out the form and selects the Adobe eSign button. What is the end-user signing experience like?
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